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TBA- Customer Complaints Arbitration Panel

Customer Complaints Arbitration Panel is a conciliation panel established as a part of The Banks Association of Turkey that you can apply for evaluation of disputes that may arise between you and your Bank related to banking services (deposit accounts, loans, cheques, cards, etc.).

• Communique On Composition and Operation Principles and Procedurs of Customer Complanits Arbitration Panel
• The Banks Association of Turkey Customer Complaints Arbitration Panel Application Form
• The Banks Association of Turkey Customer Complaints Arbitration Panel Memorandum of Information