Aiming at creating added value for our clients, employees and shareholders continuously, ICBC Turkey Bank A.Ş. is well aware that, in this period of accelerated competition and change, the quality of corporate governance practices is as much important as the level of financial performance. Within the framework of its corporate governance approach, our Bank has, since its foundation, adopted the following core governance principles with regard to its relations with its shareholders, clients, employees and other businesses:
Trust: Trust and stability are among our most important values. Being aware that banking is based on credibility, we provide clear and accurate information to our clients, shareholders and employees and also offer timely, complete and efficient services in compliance with our pledges.
Integrity; We adhere to the principle of integrity and ethical and professional rules in our operations and activities as well as in our relations with our clients, employees, shareholders, group companies, other banks and businesses.
Accountability: Our Bank's Board of Directors and senior management perform their tasks by giving priority to our Bank's profitability and shareholders' interests and, accordingly are accountable to the Bank's corporate personality and therefore to our shareholders.
Client Satisfaction: With our approach to high quality and long-term service based on knowledge and creativity, we always prioritize client satisfaction.
Compliance: We strictly adhere to all relevant national and international laws, regulations, rules and standards in force and respect the social value judgements of society.
Non-discrimination: We treat our clients, suppliers, employees and shareholders fairly and with respect regardless of their gender, behaviors, opinions and ethnic backgrounds.
Confidentiality: We do not disclose any proprietary information and transaction of our clients, shareholders, employees, suppliers and business partners to any third party, except when such disclosure is legally required by any competent authority.
Transparency: We make the necessary arrangements for ensuring that our clients, employees, shareholders, auditors and public authorities have access to all information regarding the Bank's position. Except for trade secrets and other information that have not yet been made available to the general public, we disclose to the general public all financial and non-financial information of the Bank fully and accurately and in a timely, understandable, interpretable and easily accessible manner. We provide our clients with clear information on the rights, responsibilities, risks and benefits inherent in the services and products we offer to them.
Social Responsibility: In all our operations and investments, we attach great importance to the public interest besides the Bank's corporate image, interest and profitability; endeavor to support social and cultural events in light of our environmental protection principles; support the development and continued credibility of the banking industry; and contribute to society's healthy development by acting in conformity with the laws, rules and regulations applicable for the protection of consumers and public health.
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